Payments are non-refundable but appointments can be rescheduled, with at least 24 hours (1 full day's) notice and subject to availability.

Missed sessions or sessions cancelled within the 24 hour window are non-refundable and non-transferrable and will not be rescheduled, unless there are exceptional circumstances.

Payments are non-refundable.

No cancellations or refunds are given for non- or late attendance. Tickets can be transferred to a friend, but not to another date or time.